Customer Service.
We have a passion for customer service and for this, we need the best people. Our selection system rejects hundreds of potential Franchisees per year. We look for people with high standards who take pride in their work.
Our Franchisees decide exactly what services they want to offer, in which areas and on which days. We never give Franchisees work they do not want. So when we page out a lead, we expect it to be followed up promptly. We expect our Franchisees to turn up on time, wearing a full uniform and aim to amaze the customer with the quality of our service.
Complaints are carefully monitored, and Jim posts his Email address on the public website so that unhappy customers can contact him directly.
Our Jim’s Mowing Franchise system and how it works
Please review our video selection to find out more about a Jim’s Mowing Franchise and how it works. We also have a testimonials page and case studies from our current franchisees for your information.